Performance Workshops
We sometimes refer to our Performance Workshop(s) as “Consulting Lite”. This is an effective way to road-test the concept and effectiveness of having a performance consultant. The intent of the performance workshop is to address a specific issue quickly, efficiently and completely.
Performance workshops are usually a series of interrelated events that build on each other, but can be a single comprehensive training in some cases. Instead of a far-reaching approach to a broad directive, such as influencing your company culture or integrating a recent merger, performance workshops address specific needs and outcomes. The goal is to see tangible and measurable results quickly. Performance workshops are usually preceded by a very efficient needs assessment process. This allows us to begin developing a relationship with your teams while getting a better grasp of the barriers holding them back. Once the needs are presented, we can target specific issues. Typically these are issues the team recognizes as important, but lack the time and/or expertise to address. We then research, design and deliver a customized program that addresses your specific needs. The logistics of the training, (i.e. number of workshops, length of training sessions, live events vs. recorded media, etc.) are based on your desired outcomes, operating environment, and budget.

Sales Skills / Performance
  • Creating a Peak Performance State of Mind
  • Measurement and Management Systems
  • Creating Interest
  • Generating Leads
  • Handling Objections
  • Building Rapport
  • Your Personal Brand
  • Qualifying
  • Effective Negotiating
  • Presentation Skills I, II, and III
  • Closing the deal
Leadership Development
  • Fundamentals of Leadership - Developing the next wave of leaders so you can promote from within
  • Intermediate Leadership - The 5 Core Leadership Competencies - Connect, Direct, Develop, Challenge, Execute
  • Advanced leadership skills – Charisma, Decision Making, Critical Thinking, Presentation skills, Writing an effective speech, etc.
Customer Service
  • Fundamentals of customer service
  • Communication - Behavioral Styles (Personality Styles)
  • Build Rapport Instantly
  • State Management
  • Accountability vs. Responsibility
Team Continuity, Collaboration, and Competency
  • 3 Assessments - Behavioral Styles, Values, Talent Skills Inventory
  • Live Training - Workplace Communication - Applying Behavioral Styles in the workplace
  • Live Training - Values - What’s important to your people and what’s driving their actions.
  • Live Training - TriMetrix - Debrief Talent Skills Inventory Assessment
  • Live Training - The Power of Presence, Appreciation, and Recognition
  • Online Training - Talent Track - Develop the personal qualities and attributes of team members. 23 courses offered in 6 primary categories:
    • Connection
    • Judgment
    • Personal Responsibility / Commitment
    • Customer Service
    • Effective Work Habits
    • Leadership / Influence